2024-25

Disabled Students

Guide for Disabled Students

4.1  Guidelines for disabled students (including but not limited to dyslexic or autistic students, students with ADHD, students with ongoing medical or mental health conditions, and students with sensory or mobility impairments) can be found on the University website. Details of examination and other assessment arrangements for disabled students can be found in Examination and Other Assessment Arrangements for Disabled Students (Regulation 24). The Disability Service Reception is located at Level 1, Fraser Building, Glasgow G12 8QF. The remit of the Disability Service does not extend to students with a short- or medium-term illness or injury from which they are expected to recover.

4.2  Disabled students may disclose at any point during their degree programme and are strongly advised to contact the Disability Service early for advice on study support, and arrangements for reasonable adjustments to teaching and assessment. It is noted especially that the positive effect of study support is cumulative and thus support options diminish the closer a student comes to completing their programme of study. If a student requires reasonable adjustments in exams, it is their responsibility to contact the Disability Service well in advance of the Registry’s published deadlines. The Disability Service advises on procedures and provision at the University for disabled students. Disabled students are advised to contact the Disability Service as early as possible so that their study support needs can be assessed and implemented quickly. With their agreement, the Disability Service will share information about students' disability-related study support requirements across the University. This means it will not be necessary for colleagues outwith the Disability Service to ask students for evidence that they are disabled; rather, any clarification regarding how disability may affect students in their studies should be sought from the Disability Service. Disabled students without external supporting documentation should still contact the Disability Service for advice and support, which can include support to access diagnostic services.

4.3  The reasonable adjustments documented in the student's Disability Entries Report are passed on to the Disability Coordinators in the student's subject area(s) for dissemination to relevant staff. It is the responsibility of the subject area, School or College to contact the Disability Service (email: support@disability@gla.ac.uk) if further information is required about a student’s support needs, and this must be done in preference to asking students to provide further evidence of disability. The Disability Service will respond promptly to any enquiry from academic staff seeking information. Further information can be found at https://www.gla.ac.uk/myglasgow/disability/staff/coordinators/.

4.4  Changes to reasonable adjustments initially implemented may be required due to a worsening or flare-up in a student’s condition, or in response to changing circumstances. Amended or new adjustments can be agreed between the student and their Disability Adviser. Additionally, Academic or School staff should make an immediate, supportive response to any observable need. University staff do not need prior approval from the Disability Service to make an initial, supportive response, and while all disabled students should be signposted to the Disability Service for specialist advice and guidance, they do not need to be using the Disability Service before the University begins to provide support. A supportive response may include: advising the student about assessment extensions and supporting the student with extension-related processes, facilitating a meeting between the student and their Adviser of Studies or other Academic Adviser, and signposting the student to the Disability Service or the wider student support services. Academic or School staff who believe a student may require an immediate reasonable adjustment (such as a greater amount of extra time in a near-date exam, or an alternative to a near-date oral presentation) should contact the Disability Service for advice from a Disability Adviser. University staff are encouraged in all cases to contact the Disability Service for guidance and do not need permission from the student to do this.

4.5  When the University is the funder for a student’s one-to-one study support, the University reserves the right to recruit staff who fulfil the University’s quality audit requirements regarding the qualifications, experience and academic background of such staff, as deemed appropriate by the Disability Service.

4.6  Subject to availability, equipment from the Disability Service’s loan pool will be provided of the same or similar specification to that provided by DSA funding bodies. The Disability Service reserves the right to prioritise the allocation of loan items to students according to disability-related need. Failure to return equipment loaned to students from the Disability Service may lead to the application of sanction on the MyCampus student record and prevention of further registration, enrolment, or graduation. Loan equipment is not intended to meet students’ ongoing equipment needs but rather to provide access to equipment while the student is supported to receive funding for equipment they will own.

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